About us

For three decades OCM has a built a reputation on successfully providing high quality IT disposal services, uniquely tailored to our customers’ needs. As a result, we have become the first choice IT asset management partner of banks and financial institutions, major retailers, multi-nationals, government departments and public sector organisations.

Location

Head Office
OCM Business Systems Ltd
2 Ascot Road
Pershore
Worcestershire
WR10 2JJ

Telephone: +44 (0) 1386 555008
Email: store@ocmbiz.com

Customer Responsibilities

Below are the types of software lock commonly used by businesses and the consequences if not removed.
1

Windows Autopilot

What it is

Microsoft provisioning system linking devices to an Azure AD
(Entra ID) tenant.

Applies to

  • Windows
    laptops and desktops

Function

Automatically configures devices for corporate use during
initial setup.

If not removed

  • Device
    forces connection to company tenant during setup
  • Requires
    corporate login credentials.
  • Cannot
    be bypassed by end users.
2

MDM / Intune / Mobile Device Management Lock

What it is

Devices enrolled in enterprise management platforms such as
Microsoft Intune.

Applies to

  • Mobile devices (iOS and Android)
  • Windows and macOS computers

Function

Allows organisations to enforce policies, install software,
and remotely manage devices.

If not removed

  • Corporate restrictions remain in place.
  • Device can be remotely locked or wiped.
  • Unsuitable for resale



3

Apple ABM / DEP (Apple Business Manager)

What it is

Corporate enrolment program that ties Apple devices to an
organisation.

Function

Forces devices to automatically enrol into MDM during setup.

If not removed

  • Device
    continuously re-enrols into company management after reset.

Organisation retains control indefinitely.



4

Apple iCloud Lock (Activation Lock)

What it is

A security feature linked to Apple’s Find My service,
tied to an Apple ID.

Applies to

  • iPhones
  • iPads
  • Macs
    (T2 and Apple Silicon)

Function

Prevents device activation after reset unless the original
Apple ID credentials are entered.

If not removed

  • Device
    cannot be set up or activated.
  • Stuck
    at the activation screen permanently.
  • Effectively
    unusable and unsellable
5

Google Factory Reset Protection (FRP)

What it is

Android equivalent of Apple Activation Lock, linked to a
Google account.

Function

Requires previous account login after a factory reset.

If not removed

  • Device
    cannot complete setup.
  • Effectively
    unusable
  • Frequent
    issue in mobile ITAD workflows
6

Absolute / Computrace Persistence

What it is

Firmware-based tracking and security solution.

Function

Allows remote tracking, locking, or wiping, even after OS
reinstall.

If not removed

  • Device
    may reconnect to previous owner.
  • Can
    be remotely disabled.
  • Presents
    security and privacy risks.
7

BIOS / UEFI Password Lock

What it is

Firmware-level password set on the motherboard.

Applies to

  • Laptops
    and desktops (Dell, HP, Lenovo, etc.)

Function

Prevents access to BIOS settings and restricts
boot options.


If not removed

  • Cannot
    change boot order or reinstall operating system.
  • Limits
    refurbishment and testing

May
require manufacturer intervention or hardware replacement.