Delivery Information
OCM offer free delivery on all items by Parcelforce/DPD. However, another courier may be used on occasion. All deliveries require a signature.
- Orders placed before 1pm will be processed same working day and dispatched for delivery within 2-4 days.
- Orders placed over a weekend or bank holiday will be processed on the next working day.
We ask you to provide an email address and mobile phone number so that tracking information can be sent to you.
Almost all deliveries occur between 8am and 5:30pm (Monday to Friday). We are unable to specify a delivery time. Deliveries on a Saturday will be chargeable.
If you are not at home the courier will attempt two deliveries on consecutive days. We are unable to authorise additional delivery attempts. The package will be held at your local courier office for 5 days from where you can collect. After this the package will be returned to us. You will be asked to pay a second delivery charge to receive the item.

Welcome to the OCM Store!
URBN staff can enjoy a 10% discount on our other products! Just enter "URBN10" at checkout to redeem your discount.
If you have any questions or queries, please reach out via the live chat or email us at store@ocmbiz.com
Please take care when ordering and ensure you enter the full address your payment card is registered to as this can, on occasion, nullify your order. Delivery can be made to a separate address. However, we must have the registered address to comply with security.
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