Grading

New

The item is new and the manufacturers seal is intact.

Grade A

The item will be a full working machine with minimal marks or damage at an amazing discounted price.

  • We guarantee there will not be any broken parts,
  • There may be some barely noticeable light cosmetic scuffs or scratches on the casing plastics,
  • Signs of previous use to the plastics such as wear to the keys, mousepad, mouse buttons or palm rest area.

Grade B

Some of our best sellers are grade B. Ideal for users who are not concerned by a reduction in cosmetic condition in order to save money.

The item will not have more than two of the below characteristics but could include some of the issues as described as above in grade A:

  • There will be some cosmetic scuffs or scratches on the casing plastics,
  • It is common for some used machines to have very light scratches or scuff marks on the screen, this does not affect the use of the unit,
  • There could be a dead pixel(s) on the screen,
  • Pressure marks on the screen, which are barely visible once an operating system has loaded.

Grade C

A well-used item with cosmetic damage but functional and working.

The item will have one of the below characteristics but could include some of the issues as described as above in grade A and B:

  • There may be cracks in plastics,
  • There may be major scuffs or scratches on the screen,
  • There may be cosmetic damage to the keyboard or screen bezel,
  • There may be cosmetic damage to the top cover,
  • It is common for some used machines to have light scratches or scuff marks on the screen, this does not affect the use of the unit.


What we mean!

  • "Wear and tear"  Is 'reasonable' use. For example the unit might have faint marks on the casing.
  • "Scratch" A line/mark that is visible when looked at close up.
  • "Scuff" A mark up to the size of a thumb print.
  • Some of our products come from corporate companies where they are security marked. We will do the best to ensure these marks are removed as carefully as possible. However, it can, on occasion, affect the cosmetic condition of the machine. Where the mark left behind is large or noticeable it is deemed to be indelibly marked. This does not affect the use of the machine.
  • Each laptop or monitor has thousands of tiny "pixels" or dots that make up the screen. Sometimes these die and turn black, we refer to these as dead pixels
  • When you use a keyboard you gradually wear some of the keys on the keyboard. The letters you use more regularly you will notice more wear on the keys. When this happens the keys can become shiny and eventually the characters become worn.